Professional Tech Repair Services
At NEONpulseTechshop in Shorewood, IL, we provide expert repair services for a comprehensive range of technology. Our certified technicians specialize in component-level diagnosis and repair of computers, laptops, gaming consoles, vintage electronics, and HiFi audio equipment. Whether you're dealing with hardware failures, software issues, or need specialized restoration of audio equipment, our skilled team can help.
Every repair includes complimentary diagnostics, our standard 90-day warranty on parts and labor, and detailed documentation of all work performed. We pride ourselves on transparent fixed pricing with no hidden fees, and typical turnaround times of just 1-5 business days for most standard repairs.
Important Note About Parts
All listed repair prices are for labor only. Any replacement parts needed will be quoted separately and require your approval before ordering. We source high-quality parts at competitive prices and always provide detailed cost breakdowns before proceeding with repairs that require new components.
Computer Repair Services in Shorewood, IL
PC Diagnostic & Tune-up in Shorewood
Comprehensive computer assessment and optimization to improve performance and identify issues.
Most common issues solved at this level
Service Includes:
- Hardware diagnostics
- Virus & malware removal
- System optimization
- Software updates
- Dust cleaning
OS Reinstall
Fresh operating system installation with data backup and software setup for a clean, fast system.
OS license included if needed
Service Includes:
- Data backup (up to 100GB)
- OS installation & activation
- Driver installation
- Essential software setup
- Data restoration
Hardware Repair (Basic)
Repair or replacement of common computer components with high-quality parts.
Plus parts if needed
Service Includes:
- RAM replacement
- Storage drive swap
- Power supply replacement
- Fan replacement
- Basic cable repair
Hardware Repair (Advanced)
Expert repair of complex computer components and motherboard-level issues.
Plus parts if needed
Service Includes:
- Motherboard repair
- GPU repair/reflow
- CPU replacement
- Liquid damage treatment
- DC jack repair
Laptop Screen Replacement
Professional replacement of damaged or defective laptop displays with quality screens.
Includes screen & installation
Service Includes:
- OEM/compatible screen
- Display assembly
- Bezel replacement if needed
- Display testing
- 90-day warranty
Basic Data Recovery
Recovery of lost or deleted files from functioning drives with logical issues.
For logical recovery only
Service Includes:
- Drive assessment
- Logical recovery
- File restoration
- Data verification
- Transfer to new media
Console & Electronics Repair in Chicago Area
Console Diagnostic
Thorough assessment of your gaming console to identify issues and recommend repairs.
Applied toward repair cost
Service Includes:
- Hardware testing
- Performance analysis
- Error code diagnosis
- Repair estimate
- Cleaning evaluation
Console Cleaning & Maintenance
Thorough internal and external cleaning to improve performance and prevent overheating.
All console models
Service Includes:
- Dust removal
- Thermal paste replacement
- Fan cleaning
- Performance testing
- External cleaning
HDMI/Power Port Repair
Repair or replacement of damaged console ports with professional soldering and testing.
Depends on console model
Service Includes:
- Port replacement
- PCB repair
- Connection testing
- System diagnostics
- 90-day warranty
Controller Repair
Fix drifting analog sticks, unresponsive buttons, connection issues, and other controller problems.
All controller types
Service Includes:
- Analog stick replacement
- Button repair
- Circuit board repair
- Battery replacement
- Cleaning & calibration
Disc Drive Repair
Fix disc reading issues, noisy drives, or disc loading problems for all console types.
Includes replacement parts
Service Includes:
- Laser assembly replacement
- Motor repair
- Gear replacement
- Drive alignment
- Full system testing
Complex Console Repair
Fix major system failures like RROD, YLOD, or other persistent hardware issues.
Advanced repair services
Service Includes:
- BGA chip reflow/reball
- Component-level repair
- PCB repair
- Thermal solution upgrade
- Extended testing
HiFi & Audio Repair in Shorewood & Joliet
HiFi Assessment
Expert evaluation of your audio equipment to diagnose issues and recommend solutions.
Applied toward repair cost
Service Includes:
- Visual inspection
- Component testing
- Audio performance analysis
- Detailed repair quote
- Restoration recommendations
Turntable Repair
Repair and restoration of turntables with precision calibration and component replacement.
Based on turntable type
Service Includes:
- Motor assessment/repair
- Belt replacement
- Tonearm adjustment
- Cartridge alignment
- Precision calibration
Amplifier/Receiver Repair in Joliet Area
Component-level repair of amplifiers and receivers to restore optimal sound quality.
Depends on complexity
Service Includes:
- Circuit diagnostics
- Capacitor replacement
- Output transistor repair
- Power supply overhaul
- Control cleaning/repair
Speaker Repair
Repair damaged speakers with professional component replacement and restoration.
Per speaker/pair
Service Includes:
- Driver replacement
- Foam/surround repair
- Crossover repair
- Cabinet restoration
- Acoustic testing
Vintage Audio Restoration
Complete restoration of vintage audio equipment to original specifications with modern reliability.
Based on equipment type
Service Includes:
- Full recapping
- Component replacement
- Wiring harness repair
- Cosmetic restoration
- Comprehensive testing
Our Warranty Promise
Every repair service at NEONpulseTechshop comes with a standard 90-day warranty on parts and labor. If the same issue returns within the warranty period, we'll fix it at no additional cost. Our warranty covers:
- All repaired or replaced components
- Workmanship and installation
- Software configuration (when applicable)
For premium repairs and vintage restorations, extended warranties of up to 1 year are available for an additional fee. We stand behind our work and want you to be completely satisfied with our service.
No Surprises Pricing
We believe in complete transparency when it comes to pricing. Our fixed-price model ensures you know exactly what you'll pay before any work begins:
- Free initial assessments for most services
- Detailed estimates provided before work begins
- No hidden fees or charges
- Part costs clearly itemized when applicable
- No charge if we can't fix the issue (excluding diagnostic fees)
If additional issues are discovered during the repair process, we'll always contact you before proceeding with any extra work or charges.
Efficient Turnaround Times
We respect your time and work efficiently to return your equipment as quickly as possible:
- Most basic repairs completed within 1-3 business days
- Complex repairs typically take 5-10 business days
- Vintage and specialized restorations may require 1-3 weeks
- Expedited services available for an additional fee
- Regular progress updates throughout the repair process
Turnaround times may vary based on parts availability and current workload, but we'll always provide a realistic timeframe when you book your service.
Skilled Technical Team
Our repair technicians are skilled professionals with extensive experience:
- Certified computer and electronics technicians
- Specialized training in component-level repairs
- Expertise in vintage technology restoration
- Continuous education on latest repair techniques
- Access to professional-grade tools and diagnostic equipment
We approach each repair methodically, documenting our process and ensuring that problems are fixed permanently, not just temporarily patched.
Our Repair Process
We follow a systematic approach to ensure each repair is handled professionally from start to finish:
Step 1: Intake & Assessment
We collect your device information and perform an initial evaluation to understand the issues you're experiencing. This helps us create an accurate repair plan.
Step 2: Diagnostics
Our technicians perform comprehensive testing to identify the root cause of the problem. We use professional diagnostic tools to ensure nothing is missed.
Step 3: Repair Quote
We provide a detailed estimate including parts, labor, and expected turnaround time. No work begins until you approve the quote.
Step 4: Repair Service
Our experts perform the necessary repairs using quality parts and following industry best practices. We document all work for future reference.
Step 5: Testing & Quality Control
After repairs are complete, we thoroughly test your device to ensure all issues are resolved and everything is functioning properly.
Step 6: Return & Follow-up
We return your device along with documentation of the repairs performed. We follow up after a few days to ensure you're completely satisfied with our service.
Service Pricing Overview
Below is a summary of our service pricing by category. For detailed pricing on specific repairs, please refer to the service cards above or contact us for a custom quote.
Service Category | Basic | Standard | Advanced |
---|---|---|---|
Computer Diagnostics & Cleanup | $49-69 | $79-119 | $129-199 |
OS Services | $89 | $119-149 | $169-249 |
PC Hardware Repair | $89-129 | $149-199 | $229-399 |
Laptop Specific Repairs | $99-149 | $169-249 | $269-399 |
Console Repairs | $69-99 | $99-149 | $159-199 |
Controller Repairs | $49-69 | $79-99 | N/A |
HiFi Electronics | $99-149 | $169-249 | $269-499 |
Vintage Audio | $149-199 | $229-349 | $399-599 |
⚠️ Important: All prices shown are for labor only. Replacement parts are quoted separately when needed. Diagnostic fees are credited toward the cost of repairs if you proceed with service.
Frequently Asked Questions
Most standard repairs are completed within 1-5 business days, depending on the type of repair and complexity. Basic services like computer tune-ups and diagnostics are usually completed within 1-2 days. Complex repairs such as motherboard-level fixes or vintage equipment restoration may take 5-14 days. We'll provide you with an estimated completion time when you drop off your device.
If we determine that a repair isn't possible or cost-effective, you'll only be charged the diagnostic fee (if applicable). We'll explain why the repair can't be completed and offer alternatives, which may include replacement options or salvage value for parts. We'll always be honest about what's possible and what makes economic sense.
Yes, we offer expedited services for an additional fee, typically 25-50% above our standard rates depending on the complexity of the repair and current workload. Rush services usually cut the normal turnaround time in half. Availability of rush service depends on our current schedule and parts availability, so please call ahead to inquire.
Our standard 90-day warranty covers both parts and labor for the specific repair performed. If the same issue recurs within the warranty period, we'll fix it at no additional cost. Our warranty does not cover damage caused by accidents, misuse, or problems unrelated to the original repair. Extended warranty options are available for most services at an additional cost.
While walk-ins are welcome for diagnostics and consultations, we recommend booking an appointment for guaranteed service slots. Appointments ensure that we have the appropriate technician available and can prepare for your specific device. You can book appointments online through our website, by phone, or via email.
We respect your privacy and treat your data with the utmost care. For standard repairs, we don't access your data unless necessary for the repair process. For services requiring OS reinstallation or drive replacement, we offer data backup services for an additional fee. We recommend backing up your important data before bringing in your device whenever possible.
We currently don't offer mobile phone repairs as part of our standard services. We focus on computers, gaming consoles, and audio equipment to provide the highest quality specialized service. We may be able to recommend trusted partners for mobile device repairs.
Ready to Book a Repair?
Contact us today to schedule your service appointment. We offer phone, online, and in-person booking options.